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What technology do I need to participate in the Virtual Convention?

You will need a computer and Internet connection. A desktop computer is preferred but all sessions can also be viewed on a tablet or other mobile device. If you wish to interact during Table Topics, social events, etc., you will need a working microphone on your computer or mobile device.
In addition, once the convention platform on Digitell opens (December 1), we encourage you to run the "system checker" tool in the menu bar before attending your first educational session. The live Table Topics will be hosted on the Zoom digital platform. There are a few countries that restrict Zoom. You can find the most current list here.

How do I access the convention platform on Digitell?

The convention platform on Digitell will open on December 1. A link to the site will be provided in an instructional email sent to all registrants in late November.


What is an on-demand session?

As a convenience for attendees, all educational sessions will be recorded and made available on demand for viewing when it is most convenient for you. Much like Netflix, you select the sessions you wish to watch at the time you prefer. On-demand sessions will be available until June 30, 2021.


Do I need to sit at my computer all day watching sessions?

No. Although selected educational sessions will be presented live during Convention Prime Time, December 5–9, these and all other educational sessions will be available for viewing on demand until June 30, 2021, enabling you to watch sessions when it is most convenient for you.


Will technical support be available during the live event?

Yes. Digitell will offer technical support during the live portion of the virtual convention. In addition, links to several tutorials that may answer questions you have will be provided in advance of the convention's start.